Delete your account

How to delete your account

Open the Acction app, go to Profile, choose Delete account and confirm.

Deletion happens immediately. There is no confirmation to wait for and nobody to email.

No longer have the app, or cannot get in? Write to jonathan@acction.app from the address on the account and we will do it for you within 30 days.

One thing that can stop you

If you host an evening that is published or ongoing, the account cannot be deleted. Complete or cancel that evening first — otherwise its guests would be left without a host.

What is deleted immediately

Your profile, name and picture. Your registrations and your answers to the registration questions, including practical needs. Your messages and reactions. Your friends and invitations. Your interests and contact details. Your device tokens for notifications. Your blocks and reports you made yourself. Notifications you received. Your membership and your club membership.

What stays, and why

Reviews you wrote stay but are anonymised: the name becomes "Deleted account" and the picture is removed. The text and rating remain so other guests can still judge an evening.

Reports concerning you stay, with the name and picture you had at the time. We need that to protect other guests.

Payments stay as anonymous records, for accounting. The link to you is removed.

Statistics stay but are disconnected from you.

An already-submitted membership application stays until it has been handled plus twelve months.

If you want those removed too, write to jonathan@acction.app and we will weigh your request against the reasons for keeping them.