Help & contact

What is Acction?

Evenings for people who want to meet new ones — dinners, sport and other small gatherings. Every evening has a host and a limited number of places.

You come on your own. Most people do.

How do I book?

Open the evening you want and tap Join. You sign in with your email address and password — if you don't have an account yet, you choose a password and confirm your address with a six-digit code we email you. Then confirm your place, and you are in.

If the evening is full you go on the waiting list. If a place opens up, whoever waited longest is promoted automatically and told.

Where is the evening?

The neighbourhood is on the evening’s page. The exact address comes only once your place is confirmed — that is for guests’ safety, not to be awkward.

Can I cancel?

Yes, at any time from the evening’s page.

Cancel at least 48 hours before the start and you get the full amount back. Later than that, nothing is refunded. If the evening is included in a membership (SEK 0), it naturally costs nothing to cancel. If the evening is cancelled you always get everything back.

Cancel early rather than simply not turning up. The place then goes to someone waiting.

I have dietary or accessibility needs

Write it in the field when you join. It is visible only to the host of that evening, never to other guests.

The field is optional.

Who sees me before the evening?

Others who have joined see your first name and picture. Nothing else — not your profile, not your email.

You can see other people’s profiles only once you have checked in to the same evening.

Someone is behaving badly

You can block them and file a report in the app. We read every report.

If it is urgent, contact the police or emergency services first.

How do I delete my account?

In the app under Profile. See the deletion page for what stays and why.

What is a membership?

A monthly fee of SEK 1,995 that gives you access to membership and club evenings. You can only become a member after we have approved an application.

The membership starts in the app: the checkout page opens in a browser, you enter your card there, and Revolut charges the fee automatically every month.

What does membership give you?

Access to membership and club evenings. An evening is either included in your membership (SEK 0), or has a surcharge in kronor set by the host, which you pay via Revolut when you book — just like on a start evening.

Membership does not give you any digital perks or any content inside the app — only the right to book a place at a real evening.

How do I join a club?

Enter the code we gave you under Profile in the app. A club gives you access to the club's evenings — no member list, no chat.

You cannot leave a club yourself. Get in touch with us if you want to leave.

I don't see any evenings / only start evenings — why?

If you are not signed in, or not yet a member, only start evenings are shown — they are open to everyone and paid for in kronor.

If you are a member, you instead see membership evenings and, if you belong to a club, the club's evenings. Start evenings stop appearing for members, except for places you already booked before becoming one.

The payment opened in a browser — is that right?

Yes. Card and membership payments happen on Revolut's own checkout page, which opens in a browser inside the app. We never see your card details. Once the payment is done you return to the app.

How do I cancel my membership?

In the app, under Membership in your profile. Cancellation takes effect immediately — access to membership and club evenings ends then, but places you have already booked stay booked.