Terms

What Acction is

Acction is a service where you find and book a place at evenings — dinners, sport and other small gatherings with a limited number of places. Every evening has a host.

We are responsible for the service: that the evening is shown correctly, that your place is registered, that payment and refunds are handled, and that you can reach the host. The host is responsible for the evening itself — the venue, the content and what happens in the room. The host may be us or someone we have chosen; who hosts is shown on the evening’s page.

Account and age

You must be at least 18 to create an account. Evenings may involve alcohol, and the service is for adults.

You sign in with your email address, a password and a one-time code sent to your email. Keep your sign-in details to yourself — whatever is done from your account counts as done by you.

One account per person. Give truthful details about yourself: the name and picture in your profile are what the host and other guests see.

Booking a place

The number of places at an evening is limited. When you book you get a place if one is free, otherwise you go on the waiting list. The same applies when you accept an invitation.

When booking you answer a few questions that help the host receive you: whether you are coming alone, whether you have allergies or other practical needs, what you hope to get out of the evening, and whether it is fine for you to appear in photos and film. The first two must be answered; what you write about practical needs is visible only to the host — see the privacy policy.

The exact address is shown only once your place is confirmed. Until then you see the neighbourhood.

Price and payment

The price is shown on the evening’s page before you book, in Swedish kronor. What is included is stated there too. Many evenings are free, or included in a membership — then there is no payment step.

If the evening has a price you pay when you book. Payment is handled by Revolut; we never see your card details. You enter them on Revolut’s own checkout page, which opens in a browser inside the app. The amount is charged when you confirm the payment there, and Bouvale Group Ltd (reg.nr HE 489968) receives it.

While you pay, the place is held for you for a short time. If the payment is not completed within the time shown, the place is released to the next person in the queue and nothing is charged. The place is yours only once the payment is confirmed.

If you are a member, a membership or club evening is either included in your membership (SEK 0, no payment step) or has a surcharge in kronor set by the host — paid the same way as for a start evening.

Cancellation and refunds

You can cancel at any time from the evening’s page in the app.

Cancel at least 48 hours before the evening’s start time and you get the full amount back. Cancel later than that and nothing is refunded.

If the host or Acction cancels the evening you always get the full amount back, whenever that happens. If you were on the waiting list nothing has been charged. Free evenings and evenings included in a membership cost nothing to cancel — cancel in good time anyway, out of respect for the queue.

If you do not turn up and have not cancelled, nothing is refunded. Cancel early rather than not at all — the place then goes to someone in the queue.

Refunds go to the payment method you used; how quickly they appear depends on your bank or card issuer.

The waiting list

If the evening is full you queue in the order you registered. When a place opens up it goes to whoever has waited longest, who is told in the app.

If you get a place from the waiting list at an evening with a price, the same payment rules apply as when booking.

Cancelled evening

A host may need to cancel an evening. You are then told in the app, and if you have paid you get the full amount back.

How you behave

Come if you said you would. Treat the host and the other guests well. The host decides what applies in the room and may turn away anyone who breaks these terms.

These are not allowed: harassing, threatening or discriminating; advertising or selling anything; collecting other people’s data; impersonating someone; booking places you do not intend to use; or using the service for anything unlawful.

You can block a person and report behaviour that does not belong, directly in the app. We read every report.

You can see other guests’ profiles only once you have checked in to the same evening. Before the evening you see only the first name and picture of those coming.

Photos, film and what you write

The host may take photos or film during an evening, and the material may be used in Acction's own marketing. When you book you choose whether it is fine for you to appear. Your choice is shown to the host at check-in, and you can change your mind by telling the host or writing to jonathan@acction.app.

What you write — messages in the evening’s channel, reviews and your answers to the questions — is yours. You give us the right to show it in the service to those who should see it, for as long as the service needs it.

Reviews can only be written about evenings that have taken place, and they must be truthful. We remove content that breaks these terms.

Suspension and leaving

If you break these terms we may suspend your account, temporarily or permanently. We say why, unless the law prevents us.

You can stop at any time and delete your account in the app under Profile. What happens to your data is described in the privacy policy.

Liability

We are responsible for the service working as described here: that bookings, payments and refunds are handled correctly.

The evening is held by the host, and you take part at your own risk. We are not liable for injury or loss arising during an evening, except where it is caused by us.

Nothing in these terms limits the rights you have as a consumer under mandatory law. If you are a consumer, whichever is most favourable to you always applies.

Changes

We may need to change these terms. If a change is material we will tell you in the app or by email before it takes effect, and you can decline by ceasing to use the service. Which terms applied when you booked is determined by the date at the top of this page.

Law and disputes

Swedish law governs these terms. If you live in another EU country you keep the mandatory consumer rules that apply where you live.

If you are unhappy, contact jonathan@acction.app first and we will try to sort it out.

If we cannot agree you can use the European Commission’s online dispute resolution platform, ec.europa.eu/consumers/odr. If you live in Sweden you can also get free help from Konsument Europa (ECC Sweden), as Bouvale Group Ltd (reg.nr HE 489968) is registered in Cyprus.

You may also bring proceedings before a court in the country where you live.

If you downloaded the app from the App Store

These terms are between you and Bouvale Group Ltd (reg.nr HE 489968) — not between you and Apple. Apple is not responsible for the app or its content.

Apple has no obligation to provide support. If the app does not work you may request a refund from Apple for the purchase price; beyond that Apple has no liability.

Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not located in a country subject to a US embargo and are not on any US prohibited-party list.

Contact and version

Bouvale Group Ltd (reg.nr HE 489968), Aristovoulou 27, 3085 Limassol, Cyprus. Write to jonathan@acction.app.

Version 2.2, effective 2026-09-18.

Membership

Membership costs SEK 1,995 a month. You can only start a membership after we have approved your application — there is no self-service way around that. If you apply in the app, your name, company, phone number and email are emailed to us; we get in touch once the application has been handled.

Once approved, you start the membership yourself in the app. The checkout page opens in a browser inside the app, you enter your card there, and Revolut charges SEK 1,995 once a month until you cancel. We never see the card details. As an alternative, we can also set up your membership manually and invoice you outside the app — it then appears in the app as information, not as a payment step.

Membership gives you access to membership and club evenings — see the "What membership gives you" section below.

If a payment fails, Revolut reminds you. You can keep booking for seven days after that; if payment still has not gone through, the membership is paused.

You can cancel your membership at any time in the app. Cancellation takes effect immediately — there is no notice period. If you pay by invoice instead, cancel by contacting us.

Right of withdrawal. As a consumer you have a 14-day right of withdrawal from when the membership starts, under Swedish distance-selling law. If you withdraw we refund the fee, minus a reasonable amount reflecting the value of any membership or club evenings included in your membership (SEK 0) that you have already taken part in during the 14 days. If you booked an evening with a surcharge during the same period, that evening is handled under the ordinary cancellation rules, regardless of the withdrawal right for the membership itself. You withdraw by writing to jonathan@acction.app.

A paused membership gives you access to membership and club evenings until the end of the period you have already paid for, then it ends. A cancelled membership ends immediately. Either way, places you have already booked stay booked.

What membership gives you

Membership gives you access to membership and club evenings — gatherings that are only visible and bookable for members, or for the club you belong to.

An evening is either included in your membership, at no extra cost (SEK 0), or has a surcharge in kronor set by the host. The surcharge is paid the same way as for a start evening — on Revolut’s checkout page in the app, when you book the place.

Access applies only to real, physical evenings. Membership does not give you any digital perks or any content inside the app — only the right to book a place at a real evening.

How an evening with a surcharge is cancelled is described in the Cancellation section above. An included evening costs nothing to cancel, but cancel in good time anyway, out of respect for the queue.

Clubs

A club is access to a group of evenings that are only visible and bookable for the club’s members. You join a club by entering a code we have given you, in your profile. There is no member list and no chat attached to a club — a club is simply a key to its evenings.

You cannot leave a club yourself; contact us if you want to leave. Club evenings are priced just like other membership evenings — included (SEK 0) or with a surcharge in kronor.

Saved payment methods

If you save a card, it is stored with Revolut, our payment provider. We never see the full card number — only the card brand, the last four digits and the expiry date.

By saving a card you agree that Bouvale Group Ltd (reg.nr HE 489968) may charge it for an evening's price or the membership fee without you entering the card again. This is called a merchant-initiated charge.

The charge happens when you book an evening with a price, and for the membership fee on the same day each month.

You remove a saved card from your profile, under Payment methods.

If the card is the one the membership fee is charged from, you cannot remove it until you have cancelled the membership.

If you pay with Apple Pay, no card information is stored with us — you approve each payment in Apple's own sheet, every time.

If you choose Company as the payment method, the company name and registration number appear on the receipt. You are responsible for making sure the details are correct.

If a booking is refunded, the money goes back to the payment method you used, within 3–5 banking days, and we email you a notice once it is done.

Your bank may require an extra check (3D Secure) before a charge from a saved card can go through. When that happens we show the card form so you can confirm the payment there.